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Chefsteps Holiday Truffle Deal is a scam. . .

csmulka1

I was pretty excited to see your holiday discount offer on truffles, in fact that article (or advertisement really) was one of the only things I could see with my premium membership

. Anyway, the offer is a 20% discount on "truffle kits," which include 1 or 2 ounces of fresh truffles, a slicer, and a brush.

After making my selection I applied the discount, and for the 2 oz black truffle kit my total came to $188.00. This is curious because if you order 2 oz of black truffles and a slicer on the main website the total comes to $182.00. The added brush is not at all specialized or unique and can be bought on amazon for just a couple bucks, so what gives?

Why call it a "discount" when the offer is actually slightly more expensive than what is available on the regular portion of the purveyor's site? Are you telling me the entire thrust behind this truffle promotion was to save people a couple of dollars on a small brush? This is not just incredibly underhanded and dishonest, it's downright slimy. Even after the membership debacle I still retained an inherent amount of trust in your company, there's a very good chance I wouldn't have even looked at the rest of Gourmet Attitude's site because I assumed you were still true to your mission statement of empowering cooks. I guess I can assume that's not the case anymore.

Happy Holidays. . .

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brian_martin2001

I'm guessing it has to do with the actual price at the purveyor's website is 235 USD. If you use the code, that would drop it to 188, according to your post above.

If you take 188 and divide it by 235, you get 80%.

Or, is your problem with Gourmet Attitude's price of the kit with the brush and shaver included in the kit? While i do find the cost of the two inclusions a bit much, Gourmet Attitude can charge what they like for this. ChefSteps just happens to have a promotional code for a 20% off of this, if you so choose it is worth it. I'm not really sure where the ChefSteps rip off is, but if I'm missing something, please let me know. Seems like the folks you should have upset with is Gourmet Attitude, if anyone.

tshewman

See @brian_100903's response. It's been a few years since I've used Gourmet attitude (Thanksgiving a few years back) but they are an excellent company with fantastic products. That aside, I see no issue with what Chefsteps offered. 20% off the GA package. If you would like to procure your truffle brush on your own, by all means do it. If you follow the math as Brian did, you received your 20%. Truffles ain't cheap regardless and 20% is an excellent discount. IMHO

csmulka1

I thought the first post was quite clear but it seems the finer details have eluded you. Let me break this down very simply for you so that you can understand. This is not a complaint about the price of fungus, that is not important.

Within Chefsteps' new truffle article, as well as the multiple e-mails I received on the subject, they state, "That is why we are bringing the best of the best, direct to you. Through the month of December, Céline Labaune, the founder and owner of Gourmet Attitude, is offering a very limited amount of her inventory to Chefsteps customers. This is a rare opportunity to buy some of the best white and black truffles in the world, fresh.

As you can see, the statements imply that the two companies are working together to make this "deal" possible. Gourmet Attitude supplies the product, Chefsteps advertises and supplies the customers. Consequently, your initial statements of Gourmet Attitude being at liberty to set the price to whatever they want are irrelevant. We all know that a company has the right to charge whatever they want, the point is that Chefsteps has a gathered a loyal and devout following(as evidenced by your response above) willing to trust their words of wisdom and direction. For a company built around teaching and instructing, this should foster a certain sense of obligation to the best interests of their users.

So you can see how raving about a rare and limited deal and then linking to a product that is actually overpriced just enough for that deal to bring it back down to regular price, is pretty misleading and underhanded. It becomes laughable when that same product is simply available for slightly cheaper on another section of the same exact website. Yes, it's Gourmet Attitude's price, but Chefstep's willingly chose to link to it and participate in this promotion. Using your status as a trusted educator in order to peddle products for a profit and garner false good will is wrong.

whenric

Chris, it is fine to be frustrated by how the deal steers you to a higher priced package. And I get your point. But it hardly seems like a SCAM, and your response to Brian and Todd was just rude. "I thought the first post was quite clear but it seems the finer details have eluded you. Let me break this down very simply for you so that you can understand."

People. This has been a place of people helping each other out for a long time. I avoid the facebook forums for this very reason. Can we be civil on this forum, please?

Chris, you don't seem to have posted here before, and you came out swinging. Please reconsider.

robert.c.brown15

Your entire issue is with Gourmet Attitude and their pricing. I can't believe you took the time to comment on ChefSteps community forum, bitching about this, when your entire issue is with Gourmet Attitude.

Here's another way to spin this -

"Wow! Gourmet Attitude has a horrible price on their Black Truffle Holiday kit. It's great ChefSteps realized that and offered their Studio Pass members a 20% discount. They really took a step here to product members of their community from overpaying. With the brush, they're saving me $13 if I were to instead order everything separately from GA. Now, being a person with a brain, maybe I just don't order the brush and then get everything else separately for $6 cheaper than ChefSteps 20% off deal. I'm sure I can find a similar brush on Amazon for a few bucks if I really need one. Good thing though ChefSteps is here to help out those members who might not realize it and could possibly spend a needless $47. Thank you ChefSteps!"

You're an idiot.

Also, a quick search on Amazon does not turn up truffle brushes as quickly as you'd think. If I'm spending the money on Black Truffles, I'm going to value my time searching for a less than $6 truffle brush over the actual $6 difference. I have better things to do. Like replying to ridiculous comments like this.

robert.c.brown15

Brian, this directed at me or Chris? I’m good. This shit is fun. This entire community has turned into really petty and entitled people showing up and complaining that everything in life isn’t free. Completely useless forum. May as well have some fun with it!

brian_martin2001

So sorry, not at you

brian_martin2001

While i do hope you find whatever it is you came here looking for (ChefSteps forum, not this particular post) i sincerely doubt you will find it here. Good luck to you, and i hope you find a cooking sure that stresses you significantly less that this one does.

robert.c.brown15

Chris!! Chris!!!! I did what you should have done in the first place and contacted Gourmet Attitude! Guess what? It was a mistake and they are fixing the price. Amazing what contacting a company vs. complaining in an unrelated forum will do.

csmulka1

"Your entire issue is with Gourmet Attitude and their pricing."

It's like you people can't read, it's truly fascinating. Maybe it's just an issue with comprehension. I literally can not restate this with anymore clarity, so I won't. I suggest you re-read the comment, very slowly.

Curious Unrelated to the issue at hand, I'm sorry I've triggered you and Brian so thoroughly, it was not my intent.

csmulka1

"This is not a complaint about the price of fungus, that is not important."

Quoting myself here because you people can't comprehend the simplest of concepts, even when it's in the first paragraph. It's pretty frightening that you can drive a car and vote.

ewelch

Hi Chris,

Thank you so much for bringing this to our attention. We appreciate you letting us know about this as you helped us identify an error on the pricing for the black truffle kit deal we are doing with Gourmet Attitude. It sounds like you already reached out to Gourmet Attitude as well but this change has been made on our website and the Gourmet Attitude website. Please don't hesitate to reach out to us if you have any further questions or concerns. You can submit a ticket at support.chefsteps.com and we will help right away!

Best wishes for a wonderful Holiday season,

Nell and Team ChefSteps

Live2eat_1052731

So Chris, it turns out you were correct and saved potential buyers some money. To those who questioned you, I hear truffles are terrific on crow.

robert.c.brown15

Weren't you listening? He wasn't complaining about the price of fungus, that is not important. It's pretty frightening you can drive a car and vote.