I live in Brazil and the new app is not available. This is not an improvement if I will not be able to use my joule anymore. No app available means I cannot use my joule anymore. What are you guys going to do about this? My joule just became trash?
Hi Roberta, Joule has not been sold, covered by our warranty, or supported for use in Brazil. Areas where Joule was sold and warrantied will continue to maintain access via the new app.