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Water level too low...any help please

Manuel_Montijo_Jr_1155630

First time using it, brand new out the box and I’ve tried different levels of water and gone through all the troubleshooting possible and still get the same result

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Joule Sous Vide

Comments

Brandon_Byrd_40557

+1 for submitting a support ticket. CS support will get you taken care of.

FrankM_3301

Submit a ticket through the app. In my experience, they are very responsive.

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