Joule Turbo Rebate

I've been on hold with Breville for over 45 minutes. Last week, I left an email and got a case number but never heard back. I am trying to purchase the new Joule Turbo. Breville is offering $75 off the list price if you have an old unit. Only problem is, none of the online ordering process functions and support is non-existent. Anybody have any luck acquiring the rebate or any idea of how to reach customer support?

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montebello1964

It appears to be a rebate, not a discount. Here are the instructions (click button):

https://www.breville.com/us/en/promotions/joule-turbo-sous-vide.html?source=Breville

mconcannon

Hi Bobby, sorry we are just seeing this now, but were you able to get assistance? You'll want to put your serial number in here and then you will be given a promo code to use for your purchase. https://www.breville.com/us/en/promotions/joule-turbo-sous-vide.html?source=Breville. The serial number can be found in the original app under settings > my Joules > Joule name > about device. You do need to be paired to your unit to see it. If you need additional assistance, please follow up on your case or reach out at support.chefsteps.com.