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Joule Super Discount

Scott_Gray_407467

So, I just preordered on July 24th..... will those of us who preordered earlier (especially those who committed very early on) have any adjustment made to the price we paid? I literally just paid $229 fourteen days ago.

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Comments

Scott_Gray_407467

I had also emailed this question...Very glad to have my impression of this company confirmed!

Hi Scott!

You do indeed! Everyone who preordered before our email went out will receive a refund for the difference!

Cheers and thanks so much for your support!

Ellen

Ellen from ChefSteps

gradyp_275539

I can't really complain about a refund but I wish you guys would do something special for us early adopters. I pre-ordered in January and have had my 199 tied up for all these months while someone could just today come and order it at the 149 price point just the same.

geemcwee

Fully agree to this comment - so far our early commitment hasn't really been matched by CS. I'm selfless to a point....that point is generally my money.

Tom_300892

Don't you think that dropping the price and offering a refund is enough? I mean realistically they could have said, "Wow, this is really selling well at $250, and now it costs us less to produce. Let's keep the price point at which it is doing fantastic, and pocket the cash." Just be happy that they want you to be happy because mass profit is clearly not their end game.