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What a ripoff
mcauliffemd
I ordered at the end of July. My credit card was charhged. The product has not shipped and it's no longer $229 now it's $149. Refund or class action take your choice.
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Comments
matthewmicahhall
Direct quote taken from today's announcement:
"In the coming weeks we’ll be refunding nearly $1 million in cash and savings to those of you who have supported Jouleover the last nine months. After all, it was you—our preorder customers—who made Joule’s launch wildly successful by buying a helluva lot of Joules. Thank you"
naithaddi
Didn't you read the email? holly molly! Calm down, read it and be merry!!
Amy_Hatch_146624
Mike, everyone who preordered will be refunded so their purchase price is $149, as the email communication stated. If you would prefer a full refund, we can easily refund you. Just email ellenk@chefsteps.com for a full refund.
Ellen_212162
Hi Mike, thank you so much for your email and I'm glad we were able to touch base on this that way!
brian_martin2001
Wow! I guess you didn't even bother to read the email you received. Fly off the handle much?
mwburke
@ Ellen... I didn't get an email today. Regardless, sounds like there are some mechanics issues but this is being handled as you'd expect. Thanks
tshewman
Well, now that Ellen and Amy have answered your question, we look forward to having you join us on the forum. Won't be able to get much money from us forum folks though as we spend obscene amounts on great food tee hee. ;-)
Great job Amy and Ellen per usual. No worries Mike, get used to this kind of treatment from the CS team. Class acts as you'll see. Cheers!
pgcath
I'm honestly more impressed that he appears to be a one-man class action.
HammeredChef_DEFINITELY_does_NOT_work_at_22134
Maybe an apology to CS for the threatening letter........
Matthew_Snyder_68770
It's the best class. A lot of winning going on.
jason.r.whitworth
charhged my lazer
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