Nov 29

Matt_207680

New update the "when you get the email..." post. A Nov 29th pre-order is being shipped today.

Narda thanks for posting and congrats on the Joule.

REMINDER:

-If you get your shipping tracking email, scroll down and add a post to "when you get the email..." thread.

- If you want an estimate of where we are in shipping, subscribe to that post for updates.

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Comments

ChefSteps_customer_197080

May I ask how that would happen when people who pre-ordered on 25 November have not yet received shipment information???

Just curious...

Narda_Segal_328974

Not sure why but I am not the only one, someone else got their shipping conformation and also ordered on the 29th Nov.

douglas_bd

Dec 1st. Shipping today.

rdj_245907

Why do we have to hear from customers re shipping dates. Seems backwards to me.

Luke_Banchy_283581

thank you for this

Matt_207680

I totally agree, but in the absence of easy to get info from CS we can organize and create reliable info rather than speculation

rdj_245907

I agree. I am happy to get any information. There is also interesting/informative stuff in the threads.

Ellen_212162

Hi @ChefSteps_customer_197080, I just checked on your order and you should have received your shipment confirmation as your Joule is currently in transit! Please feel free to check your spam or junk mail folders just in case it went there.

ChefSteps_customer_197080

OH! YAY! It should be at my home when I get home from work!

Yay, yay, yay!