Nothing in order history

amirom2002

Am I the only one that doesn't show an order in my order history? I emailed chefsteps but haven't heard back in a while. I ordered my Joule mid January.

Find more posts tagged with

How To Joule

Comments

FrankM_3301

Contact @Ellen_212162

fisher23

I would email @Ellen_212162 ellenk@chefsteps.com or info@chefsteps.com

amirom2002

I'll try and email them again.

cpiazza

They should stick to cooking not manufacturing!

brian_martin2001

But they didn't

AngelArs_240456

Not sure why, since they do a truly outstanding job at both.

Matthew_Weston_376508

I was having the same problem and submitted a Support request from the website and got a quick response. You might also want to check alternate e-mails you may use. I was new to CS when I ordered and for some reason initially signed up for the emails from one email (and later linked my Premium Membership to this one) and ordered Joule from another, so my order history is in a separate account, weirdly.

Erik_416063

I have the same problem, but I did change my email address since I ordered, guess it's time to email too.

Act_Out_257882

That happened to me as well. When I changed my email address to the original one, my orders were back.

Erik_416063

Thanks, I tried that and it worked. At least I know how I can check the status of my order now.