I've tried twice to make crème brûlée following the ChefSteps recipe. I'm using mason jars from the dollar store that hold approx. one cup. The custard has only set on the edges of the jars (bottom and sides), not in the middle or on the top. I'm certain I used the correct quantities of ingredients (except turning the salt down a notch). I progressively chilled them moving from water that wasn't quite as hot as the cooking bath, to warm water, to room temperature, to cold, then to the ice bath to get as cool as fast as possible without shattering the jars.
My only guess is that the custard isn't getting cooked all the way through in the water bath, but the first batch I did the hour recommended. The second batch was closer to two hours, in an effort to ensure that they cook through.