Good morning Chefstep, Please help me by providing information. I have tried unsuccessfully to download the Breville + Cooking app and it hasn't been possible. I am currently in Colombia 🇨🇴
The "solution" to migrating from ChefSteps to the Breville app is a disaster. The app's user experience is ridiculously overcrowded and unintuitive - "Tokyo at night." And Breville pushing all responsibility onto the Joule owner by requiring a firmware update is abdication of Breville's responsibility toward the product…
BEWARE: My Joule Sous Vide was functioning normally prior to migrating to the Breville app. Upon first use this year, the Joule app required me to switch to the Breville app. After connecting, the Breville app required a firmware update. Immediately following that update, the device began blinking red and is now…
I go through the process of enabling the Joule: Sous Vide by ChefSteps skill in Alexa and it requires linking my account. It opens the ChefSteps website, but it doesn't end up linking. It just stays on the ChefSteps website. I've tried this from different wifi networks, different browsers + the Alexa app and on different…
Recently I have not been able to see the comments on the bottom of recipe pages. To trouble shoot I have tried the following: Logged in to Studio Pass account, not logged inDifferent browsers, same computerDifferent computer, different browsersAd Blocking Disabled, Ad blocker enabled but nothing seems to work. A quick skip…
We prefer to use a printed copy when cooking to avoid splash damage to electronics. As the title implies, sometimes the recipes have an additional banner that shows up when you go to print. This cuts off content near the top of the page which can cover steps or ingredients. As I mentioned, this only happens sometimes. I…
Your site is dog slow and twitchy and not pleasant to use. Takes forever to register clicks on bookmarks etc. And doesn't stay signed in between pages. VERY annoying and we're paying for this!
Every time I load up https://www.chefsteps.com/activities/foolproof-sous-vide-fried-chicken it tells me to login again. I've signed up 4 different accounts. Some with email, some with facebook. The same issue plagues all of them. I have disabled my adblocker. "Are you ready to join the ChefSteps community?" What the heck,…
Hi All, The recipe upload page doesn't seem to be working for me. Anyone else having this issue? I've attached a picture of what I am getting. Thanks,Chris
I have read several blogs where they suggest using your sous vide cooker as a "rapid wine chiller" similar to something many wine shops have. If you want to quickly chill a bottle or two of wine, you can set it in a circulating water bath of cold water and chill a bottle to drinkable in minutes. The blogs suggest setting…
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