Joule isn’t working after update

I just bought this thing. Used it once,worked great, and just tried using again. Forced an update and now won’t work. I set the temp and nothing happens. Tried unplugging but still nothing.

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tshewman

Submit a ticket, they are usually quite swift to take care of you

fisher23

Agree with Todd, submit a Support Request in the Joule App, it's under help and support. Their customer support rocks.

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