No longer connecting even though it recognizes the Joule unit on the app. And having to login/sign in now???? Have never had to do that before for the last 1 year plus. I sent email to support as well. Very displeased today!!
Hi guys, love my Joule. Favorites so far are poultry. Particularly turkey. Never going to eat dry turkey again. I'm an iOS user most of the time but do have an Android request. Android phones typically allow you set them so the screen stays on if it's plugged in. This is great and can make an android device a great…
I noticed the images on the recipes page were loading slow - I had a look and the images are pretty huge. For example the Banana Custard image is 1914 × 1073 and 1.1MB. I guess they just haven't been optimised and sized for this particular usage?
Hey, guys, I've bought a studio pass subscription a couple of month ago, but it's no longer working. I can't see anything from that very section. Please, restore my access. Would be very appreciated. Seva. P.S. Here's the print screen of my payment https://take.ms/6AJ7l
On today's email titled 'macarons, chocolate soufflé, and blood sauce', the link to your wine gummies returns a 404, and the recipe for the molten chocolate souffle has a link for the ramekins that fails on Amazon. The souffle itself looks decadent, and I hope to try it soon. What is the capacity of those ramekins? 4 oz?
Hi ChefSteps, As far as I can tell, there is no way to access the recommended dish recipes for the new Joule Ready sauces on the website or in the Joule app, except in the latter case by scanning the code on the package of the particular sauce in question. It would be great if there was some way to access the recipes in…
I noticed today that when I launch the Joule app, it immediately tries to connect. However, a few seconds later, the app freezes while trying to connect, making the app useless to try and browse until it connects. This is really frustrating when you're wanting to use the app to explore what to eat/how to cook and not…
Very disappointed in ChefSteps I can not get any recipes only adds to purchase a joula I feel I have wasted the subscription costI’m trying to get details on how to cook a roast fillet with ash
Hello,I've been using Joule for almost 2 years, (I thought it was so good I bought it for my 2 sisters and 2 very good friends) The App is great! When you introduced add your food now and it will start the count-down to when your food is done is great but, you could have gone a little further, like adding an option to stop…
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